Food Relief
Help pack food hampers, organise donations, prepare community meals, or assist during food distribution.
Northern Gold Coast · South Logan · SEQ
Our Cup Overflows
So We Can Pour Into Others
House of Alms exists to support the community through compassionate care and practical assistance. Whether you need help or want to make a difference, you're welcome here.
Not-for-profit, limited by guarantee
Volunteer-powered
No referral needed
ACNC application pending approval
Judgement-free space
About Us
Serving Our Neighbours
Sharing Christ's Love
“As I have loved you, so you must love one another.” John 13:34
House of Alms is a not-for-profit organisation working across the northern Gold Coast and Logan region. We started because we couldn't ignore what's happening around us any longer. The cost of living crisis is not improving, and it seems that there are so many people falling through the gaps between services — some are just one hard week away from the streets.
The dream began with supporting those experiencing homelessness, but the vision soon expanded once we realised how many people need support but don't quite fit the criteria. House of Alms wants to help everyone in the community that need support.
"Alms" is an old religious term for giving freely to those in need. It's a simple idea, and it's the whole model — meet people where they are, give real help without conditions, and treat everyone with the dignity they'd get in their own home.
We're faith-motivated and open to everyone. Support is never conditional on belief, background, or circumstance.
Talk to usHow We Serve
Simple, human, and on your terms
We care for people experiencing hardship.
Food relief, emergency assistance, and practical support.
We care for families.
Helping parents, children, and households through difficult seasons.
We care for our neighbours.
Assisting the elderly, those living alone, and anyone who simply needs a helping hand.
We care for our community.
Partnering with churches, businesses, volunteers, and local organisations to make a lasting impact.
Get Help
Need Support? We're Here to Help.
Life can be challenging, and asking for help takes courage. House of Alms exists to support individuals and families facing difficult circumstances.
If you're experiencing financial hardship or need assistance, you can submit a support request using the form. Tell us a little about your situation, and our team will review your request with care and confidentiality.
Whether you need help with food, housing, utilities, clothing, or another essential need, we'll do our best to connect you with the support available.
Request Assistance
Fill in what you can and we'll be in touch. There is no wrong way to ask, and no judgement.
All requests are treated with respect and kept confidential.
- Free and confidential
- No referral needed
- You choose how we contact you
Need somewhere safe tonight? Queensland's Homeless Hotline is free and open 24/7 — they can arrange emergency accommodation.
How It Works
Simple, human, and on your terms
No queues to justify yourself in. No forms before food. Four steps, and you can stop at any of them.
Reach out
Message us, email us, or say hello to our team on an outreach run. That's the whole first step.
We listen
A short, private conversation about what's actually going on and what would help most right now.
Practical help
Food, hygiene packs, clothing or transport — whatever we can put in your hands the same week.
A way forward
If you want it, we connect you with housing, health and support services and follow up after.
Our First Year
What we're focused on
These are the programs we're building in our first twelve months. No paid staff — the work is done by volunteers.
We only take on what we have the capacity to deliver, so we don't let people down. House of Alms Limited (ACN 699 706 655) is a public company limited by guarantee; our ACNC charity registration is in progress.
Choose Your Impact
Small amounts, immediate impact
We're volunteer-powered, so donations go straight into meals, groceries and practical help for people doing it tough. Choose an amount to see what it does.
Donations are processed securely and every cent is accounted for. We'll happily provide a receipt for your gift on request.
Feed someone — $15 one-off
Provides a warm meal for someone doing it tough.
Online giving is being set up. In the meantime, email us and we'll arrange it directly — every cent is accounted for.
Volunteer
Serve With Us
“Whatever you did for one of the least of these brothers and sisters of mine, you did for me.” Matthew 25:40
God has given each of us unique gifts, talents, and experiences. Whether you have an hour a month or a few days a week, there's a place for you at House of Alms.
Why volunteer?
Volunteering is about more than giving your time.
Every meal served, every donation sorted, every conversation shared, and every helping hand offered is an opportunity to bring hope, restore dignity, and glorify God.
No matter your background or experience, your willingness to serve can make a lasting difference in someone's life.
Ways You Can Serve
Find where you fit
Pop-Up Op Shop
Sort donations, price stock, merchandise displays, assist customers, and help create a welcoming shopping experience.
Home Assistance
Help elderly residents, single parents or families with small jobs around the home — gardening, moving furniture, assembling flat-packs, or basic maintenance.
Deliveries & Collections
Collect donated goods, deliver furniture or food, and help transport essential items to people in need.
Community Events
Assist with fundraising events, community days, markets, bake sales, sausage sizzles, and seasonal initiatives.
Outreach
Join future outreach programs providing practical support and compassionate conversation to those experiencing hardship.
Administration
Help behind the scenes with phone calls, data entry, grant applications, social media, photography, graphic design, or bookkeeping.
Who Can Volunteer?
People from all walks of life
Whether you're retired, studying, working part-time, raising a family, or simply looking to give back to your community, we'd love to hear from you.
Our Values
Compassion
We see people before we see their circumstances.
Everyone who comes to House of Alms has a story. Whether someone is experiencing homelessness, financial hardship, loneliness, or simply needs a helping hand, we choose to respond with kindness, empathy, and love rather than judgement.
“My command is this: Love each other as I have loved you.” — John 15:12
Humility
We serve, not to be recognised, but because Christ first served us.
We believe no act of service is beneath us. Whether we are cleaning a home, carrying furniture, sorting donations, or serving meals, we do so with grateful hearts.
“Whoever wants to become great among you must be your servant.” — Mark 10:43
Integrity
We are faithful stewards of every gift entrusted to us.
Every donation and every opportunity to help is a gift from God. We are committed to honesty, transparency and accountability, so our community can trust that every contribution is used responsibly and with purpose.
“Whoever can be trusted with very little can also be trusted with much.” — Luke 16:10
Faith
Christ is the foundation of everything we do.
Our faith isn't simply part of House of Alms — it's the reason we exist. God calls us to love our neighbours, and that's exactly what we are here to do. We welcome and serve everyone with compassion, regardless of their beliefs or background.
“Whatever you do, do it all for the glory of God.” — 1 Corinthians 10:31
Community
We believe no one should face hardship alone.
Communities are strongest when people care for one another. We seek to build genuine partnerships with local churches, businesses, organisations, and volunteers to create opportunities for people to both receive support and give back.
“Carry each other's burdens, in this way you will fulfil the law of Christ.” — Galatians 6:2
Everyone Has Something to Offer
You don't have to be young, strong, or have lots of free time to make a difference
Maybe you're handy with tools.
Maybe you love baking.
Maybe you're great with computers.
Maybe you enjoy gardening.
Maybe you simply have a listening ear and a compassionate heart.
Whatever gifts God has given you, we'd love to help you use them to serve others.
Get Started
Become a volunteer
Tell us a little about yourself and how you'd like to help. We'll be in touch to talk through the next steps.
Our Prayer
For every volunteer who joins us
We pray that every volunteer who joins House of Alms grows not only in service to others but also in their relationship with Christ. May every act of kindness reflect His love, strengthen our community, and bring glory to God.
FAQ
Questions, answered
Across the northern Gold Coast corridor and the Logan region in South East Queensland. On the northern Gold Coast that includes Coomera, Upper Coomera, Pimpama, Ormeau, Oxenford, Helensvale and surrounding suburbs. In south Logan we cover suburbs such as Beenleigh, Eagleby, Bethania, Waterford, Loganholme, Windaroo, Bahrs Scrub, Yarrabilba, Logan Village and Jimboomba. If you're just outside these areas, still get in touch and we'll help you find who can.
No. We're faith-motivated, but support is never conditional. We just want to help.
Everything we provide is free and no referral is required.
Conversations are confidential. We only share your details with another service if you ask us to, and we never sell or publish personal information.
Non-perishable food, toiletries, new socks and underwear, blankets, and clean weather-appropriate clothing are always needed. We also take donated furniture, whitegoods and household goods for redistribution and our op shops — and we'll collect them from you free of charge. Email us first so we know what's coming and can store it properly.
House of Alms Limited (ACN 699 706 655) is an Australian public company limited by guarantee, registered with ASIC in Queensland on 30 June 2026. Our application for charity registration with the ACNC is currently in progress. We're happy to provide our certificate of registration and constitution to donors, partners and grant bodies on request — just ask.
Contact
Get in touch
Whether you need help, want to give, or want to join in — this reaches the same team, and we read everything.
Service area
Northern Gold Coast, Queensland — Coomera, Pimpama, Ormeau, Oxenford, Helensvale & surrounds.
Response time
We aim to reply within 1–2 days. If it's urgent, call the Homeless Hotline on 1800 474 753.